Let’s get you unstuck.

During the free pilot, use the assigned username and password supplied with your invitation. Pilot sign-in ignores capital letters. Do not email your password. If your details do not work, contact technical support below. Paid self-service registration and password reset are not available yet.

Yes. Wait for the course to confirm that progress has saved before leaving. Use Save & exit when available, then sign in with the same account when you return. Your account-linked progress can follow you to another device. Optional notes stay in the current browser tab; download them separately.

Keep the course tab open. Copy or download any notes you want to keep, check your internet connection, then try Save & exit again. If the course reports a save failure, avoid starting another session or clearing browser data until the issue is resolved. Include the course, lesson and exact save message in your technical-help email.

For a lesson activity, answer every practice question and choose Check my answers. Correct any missed practice questions and check again; retries are allowed. Final-assessment feedback should not prevent moving on after an incorrect answer. If a control still does not work, report the screen and what you selected.

No. Printing is optional and required activities are completed online. Keep PDFs open, print selected pages or use your own paper. HR Math welcomes a calculator. The resource descriptions show page counts before download.

Make sure you are signed in, return to Course Resources and try the link again. Your browser may open the PDF instead of downloading it; use the PDF viewer’s download or print control. Print the HR Math formula sheet in landscape. Read the formulas online for text that fits your screen and is easier to read when you zoom in. If you need another format, contact support below.

Complete the starting check, required lesson screens, vocabulary match and lesson practices, then pass the final assessment and choose Finish. The starting check has no passing score. The final requires at least 80%; HR Math requires 20 of 24 correct. First submitted answers determine an attempt’s score. You can retry, and there is no timer.

After the final result and required work are saved, use the completion link in the course or classroom. You can add your name on the completion page and print or save it as a PDF. Completion does not award professional certification, licensure or SHRM/HRCI continuing-education credit. The completion page also offers a square PNG social badge and suggested post wording. Add an optional display name, download the PNG and attach it to a social post. Scores and internal record numbers stay off the image. This is an Academy course-completion image, not a Credly-issued credential.

Paid course access will run for 12 months from the purchase date. Downloaded resources and completion records are yours to keep afterward. Paid enrollment is not open yet. The current free pilot has no fixed closing date; its separate privacy and access notice explains current terms.

These are independent, self-paced courses. Individual coaching, tutoring, personalised workplace advice, calculation checking and document review are not included. Use the lessons, worked examples, answer explanations, glossary and references to support your learning. Follow your organisation’s process and seek the appropriate qualified advice for a real situation.

Use the course feedback form to identify the lesson or question and explain what needs checking. You do not need to finish first. Feedback helps improve the material; it is not an individual tutoring service and does not affect completion. Leave out real employee, case or medical details.

Email the technical-support address below for sign-in, access, saving, downloads, broken controls or alternative-format requests. Explain the barrier and what would help; you do not need to disclose a diagnosis. Do not send passwords, payment-card details or confidential workplace information.