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Need a hand? For an inaccessible page, a different format, sign-in trouble or a saved-progress problem, email help@colleenhonestly.com. Tell us the course, lesson or question and what you need. Please leave out passwords and real employee, case or medical details.

Course Help: FAQs and technical support

Learning support

These are self-paced courses with worked examples, answer explanations, glossaries and downloadable resources. Individual coaching, tutoring, personalised workplace advice, calculation checking and document review are not included.

Read the Course Help FAQs before emailing help@colleenhonestly.com about access, technical problems or alternative formats. Use course feedback to flag an unclear explanation or possible content error.

Support is not monitored continuously. We will reach out within two business days; some issues may take longer to resolve.